The atmosphere is amazing but the service and food leave something to be desired. I wanted to love this place so badly because I loved the one at Grapevine Mills in Texas when I was a kid.
One of my fav memories as a kid. Aawesoome placee to go to esp if u like halloween. And I dun usuallly say awesome lol its not cheap but wher else can u talk to a talking head n watch a show lol
AWESOME environment. Food is mediocre, way overpriced. And honestly I find the "entertainment" walking around a bit annoying. Animatronics are cool, tho!
Read all the tips and have to ask. What did you all expect? This place is as much about the food as rainforest cafe is. It's an experience and it's NYC=expensive. Only here because am w/a tourist. Fun
Despite the cash and amex thing, I think the food is decent and the atmosphere is out of this world. I always bring out of towners here for a truly unique dining experience.
I love this restaurant because it feels like a haunted mansion and the people who work there act and make the setting believable. Also, all the kids love it. The food is okay, the show is better.
Waited over an hour for food while tables sat around us after we arrived received theirs. Portions small and looked thrown together. Butler actor was great, neat decor. High prices! 17.95 for pasta!
I love neat, off-the-wall places and I was irritated and grossed out by this restaurant. There is nothing worth seeing here. Do yourself a favor and stay away.
Hostess was too busy talking to other workers, no one helped us to find where we needed to go to be seated, waited too long just to be ignored and left without ordering or anyone noticing. Skip it!
The theme is great the food is left to be desired..I think its great for kids between 8-12. They have a very fun menu for the kids and the characters never get out of character for a moment
Waited almost 2 hours for our meal. Was told the elevator went out and that it took that long because we ordered a burger well-done. When the food finally came, it was ALL cold. Don't bother.
Another fun thing I would do is go to the Eerie theme restaurants like this one and 1 or 2 in Greenwich Village. I lived in NY at the time, but why not act like a tourist sometimes. I loved it.